Refund and cancellation policy

This policy covers paid Bullzeye plans (Pro and Pro+) bought on bullzeye.financial. Payments are processed by Razorpay on behalf of Mudita.

1. Plans and billing

Pro is ₹99 a month or ₹999 a year; Pro+ is ₹499 a month. Prices are shown plus 18% GST. Plans are billed in advance and renew automatically at the end of each period until you cancel.

2. Cancelling

You can cancel at any time from Plans → Cancel renewal in the app, or by writing to support@bullzeye.financial. Cancelling stops the next renewal; you keep your plan until the end of the period you have already paid for, and you are not charged again. Cancelling the UPI Autopay or card mandate in your bank or UPI app also stops future renewals.

3. Refunds

A plan gives you access to digital research as soon as the payment goes through, so we don't refund the unused part of a month or year, unused Runs, or a plan you stopped using. We refund the full amount in these cases:

• you were charged more than once for the same period;
• you were charged for a renewal after you had cancelled it;
• you paid but your plan was not switched on, and we couldn't fix it within 2 working days;
• a payment was made from your account without your permission, reported within 7 days of the charge.

4. How to ask for a refund

Write to support@bullzeye.financial within 30 days of the charge, from your registered email or with your registered mobile number, and include the date, the amount and the Razorpay payment ID from your receipt. We reply within 2 working days. Approved refunds go back to the original payment method, usually within 5–7 working days of approval; your bank may take longer to show it.

5. What a refund changes

When a payment is refunded, the plan for that period ends. Any referral commission earned on that payment is reversed.

6. Free plan and rewards

The Free plan costs nothing. Runs, bonus Runs and referral rewards have no cash value and can't be exchanged for money.

7. Contact

Questions about a payment: support@bullzeye.financial. See also the Terms of use and Contact page.